Delivering Higher Service Availability
Do you have a consistent and repeatable process for testing, packaging and implementing new systems or updating existing systems? How do you plan the implementation schedule for a complex application or infrastructure change? Does the business participate in the planning of the implementation schedule? Does your organization create and maintain a Release Calendar? How are the master copies of application software secured and controlled if you have to rebuild a system?
Release Management provides processes and procedures for testing and implementing complex hardware and software changes to ensure that appropriate levels of planning, scheduling, testing and communication occur. Release Management will improve your overall customer satisfaction and lower support costs because it enables higher service availability.
The major benefits of the Release Management process and Definitive Software Library (DSL) are:
Aeritae’s Value Proposition
Aeritae will guide you through the design, development and deployment of your Release Management process and Definitive Software Library (DSL).
Our consultants have real-world experience in the design, construction and implementation of Release Management processes. We have developed systems, testing and implementation processes based on the CMMi and ITIL frameworks.
Call us today for a customer reference. Our results speak for themselves - effective and efficient procedures that reduce change-related outages and drive higher service availability.
Guiding Teams Through Successful Implementations
Our customers frequently ask for assistance in defining and implementing a Release Management process that is consistent with their IT Service Management vision, and interfaces with the system development and infrastructure build processes. Specific services offered by Aeritae for Release Management include:
Getting There Doesn’t Have To Be Painful
Aeritae interfaces with your Systems Development, Operations and IT Service Management organizations to develop strategic alignment with ITIL Change and Configuration Management processes across the enterprise.
We provide leadership consulting for the definition, build and deployment of the Definitive Software Library (DSL), an ITIL-based approach for controlling all production software modules, tracking revision history, providing a repeatable software packaging and testing process. SCM is the CMMI-based approach for maintaining software version control and creating a repeatable software build and packaging process within your Systems Development Lifecycle (SDLC). Aeritae will make certain the DSL strategy aligns with your solution for Software Configuration Management (SCM).
Our depth and breadth of experience allows us to quickly assess your needs. Knowledge of industry best practices, combined with proven results, helps us build strong relationships and provide you the expert guidance to ensure your success.